SugarCRM integration
Website: http://www.sugarcrm.com
What is SugarCRM?
An effective CRM solution that helps you manage your sales, tasks and follow-up activities. Lookup contact details while chatting with your customers.
How it works
LiveChat integration with SugarCRM enables your sales & support teams to forward the relevant information gathered during the live chat sessions straight to SugarCRM with just one click.
Keep your sales & support teams up-to-date on any communication with new or existing customers via live chat.
Available options include:
- searching via fields entered in pre-chat survey
- creating new accounts/leads
- editing existing entries and updating it with chat history
Read the LiveChat–SugarCRM integration tutorial.