by @ November 24, 2011
Bring your live chat experience to an all time high with our embedded chat window. Increase your chat number and offer easier navigation for your customers.
Increase chat number considerably and acquire
higher conversion rate – all with the new embedded chat window!
See what kind of other benefits this new chat window brings to your business.
by @ November 18, 2011
Assistly integrates with LiveChat to provide lightning speed of helpdesk performance. See how you can increase productivity of your agents by creating tickets straight from chat sessions.
Our experience shows, that such practices can save up to an hour in day-to-day support activities. Check out for yourself.
by @ October 28, 2011
Last week we took part in Zendesk’s webinar for online retailers. We covered not only the LiveChat-Zendesk integration, but focused primarily on the sales features available in LiveChat.
Watch the video to learn how to properly set up LiveChat so it will help you boost online sales.
by @ October 26, 2011
The more knowledge your operators have, the better service they will be able to offer to your customers and website visitors.
Guys from Beetil help you improve your customer service – they make use of LiveChat API to attach chat transcripts to the tickets created in their service management tool to provide an additional information in created tickets.
by @ October 7, 2011
Join us at our Zendesk webinar to learn about benefits of live chat for online retailers. See how our live chat solution can help you gain new clients and improve your communication with them.
by @ September 15, 2011
You chat window is the the very front line of your contact with client while using LiveChat. The success of your chats may be greatly affected by the way your chat window looks like and what kind of functionalities it offers.
This short article will help you to understand how available elements of the chat window work and the way they are customized.
by @ September 6, 2011
It happened again! Shortly after we added the social media icons and Facebook Like button to the chat window, we heard you asking for this.
Now Google +1 button has arrived and can be added to your chat window next to Twitter and Facebook icons. Your visitors and customers will now be able to +1 your website, making your business more visible among their friends.
by @ September 1, 2011
The summer and holidays are over, it’s time to get back to work again. The kids went back to school, so maybe it’s a good idea for you to learn something new as well?
I prepared a short list of cool facts about LiveChat – some will tell you more about features of our product, the others will show you interesting statistics.
You might have known about some of them, but did you know them all?
by @ August 25, 2011
It’s ready – you can add chat to your Facebook fan page:
get an official LiveChat app for Facebook Fan Pages!
Until now, we already had several social media features added to LiveChat:
by @ August 9, 2011
After last month’s interview with Sam from Webitecture, today we have another customer telling us his story. Read about running a Software as a Service company, sales and support benefits from having live chat on the website and advantages of LiveChat-Highrise integration.
John Basile is responsible for Business Development at IdeaScale – a platform to collect, share and rate ideas from customers.