New case study - VIP QualitySoft
Posted by Mariusz on September 24, 2008 05:09 PM
Using Contact Center effected in positive customer feedback and increased sales.
It’s been some time since we last shared our experience with one of our customers, so we do it again. VIP QualitySoft have been with LIVECHAT Software for some time and when we asked them if they can help us with creating new case study- they immediately agreed.
VIP QualitySoft added more people to the system and uses it not only to support, but also to sale online
Click on the icon below to read more about use of LIVECHAT Contact Center at VIP QualitySoft.
“When the support activity is not enough we can use inviting to the chat feature- so there is one more chance to set rapport and sell more.”
Serge Boyko, Business Consultant at www.vip-qualitysoft.com