by Jacob Firuta @ June 25, 2011

Three easy steps to boost your invite-to-chat ratio – get even more out of our live chat solution by utilizing these three simple methods:

Personalization: One of the most helpful features of LiveChat is its personalization capability. The way your invitation looks like may well decide whether your visitors will start a chat or not.

by Szymon Klimczak @ May 16, 2011
ROI-Boy - Return On Investment Boy - new LiveChat mascot

As some of you may have already noticed, we just got LiveChat a new home.

It took a couple of months of internal debates and brainstorming, designing and coding before we were ready to publish the result. What we needed wasn’t only a new website design – we wanted to tell a story.

by Szymon Klimczak @ August 17, 2010
Stop waiting for the website visitors to click on the LiveChat button. Start proactively reaching out to them and personally engage your website visitors. Personalized Chat Invitation? From time to time I watch the traffic on our website and select particular visitors to chat with me. I use the feature called ‘Personal Invite’, which is available when you click right mouse button on any website visitor. This feature gives you the ability to enter a custom message that will be displayed on the visitor’s screen along with your name and picture. Using the Personal Chat Invitation (as shown above) maximizes the chance of [...]

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