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LiveChat on e-commerce and customer service

by Szymon Klimczak @ August 9, 2010

They’ve started like most of you did — with regular 14-days LiveChat trial. After the testing period was over, Dan Ushman, CEO of SingleHop decided to give our live support software a green light and selected LiveChat Enterprise Edition as the main tool for SingleHop’s customer support team. This situation took place several months ago and since then, Dan and his SingleHop team learned that LiveChat can easily become the vital part of prosperous hosting business. Therefore they decided to introduce LiveChat to their resellers, who profit from being a part of partner program called Tandem. What is Tandem? We [...]