Posted by Marketing on April 21, 2009 11:21 AM
We have just signed a partnership agreement with Parallels. It’s product- Parallels Business Automation will become an integral part of one our new products.
Parallels is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating system, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 800 employees in North America, Europe, and Asia
Posted by Marketing on October 29, 2008 01:38 PM
After we added new logos of Contact Center, Communicator and Chat Server, it was time to change and update our other marketing materials. We started with new product boxes- look at the effect:
What do you think?
Posted by Mariusz on September 24, 2008 05:09 PM
Using Contact Center effected in positive customer feedback and increased sales.
It’s been some time since we last shared our experience with one of our customers, so we do it again. VIP QualitySoft have been with LIVECHAT Software for some time and when we asked them if they can help us with creating new case study- they immediately agreed.
VIP QualitySoft added more people to the system and uses it not only to support, but also to sale online
Click on the icon below to read more about use of LIVECHAT Contact Center at VIP QualitySoft.
“When the support activity is not enough we can use inviting to the chat feature- so there is one more chance to set rapport and sell more.”
Serge Boyko, Business Consultant at www.vip-qualitysoft.com
Posted by Mariusz on July 28, 2008 04:33 PM
We already have first results of the last week’s survey. Please take a closer look- this map shows where are Contact Center users located. Where? Basically- all over the world
Posted by Szymon on July 21, 2008 04:03 PM
Anton tells us a few words about project he’s been working on for a longer time. Ladies and gentelmen- please welcome- AJAX-based chat window:
What do you think about our new chat window?
Posted by Szymon on July 3, 2008 04:56 PM
Our team took part in the annual sailing competition- IT Cup 2008
Here are some picturese showing how good time it was:
Posted by Mariusz on February 2, 2008 04:03 PM
Gadu-Gadu S.A., providing service to one of the biggest communities in the Internet, has bought 63% of shares in LIVECHAT Software, which is providing corporate instant messaging solutions.
Thanks to that, Gadu-Gadu S.A. will be able to offer business instant messaging solutions based on Gadu-Gadu network infrastructure. LIVECHAT Software S.A. services will still be offered on the business market of customer service software.
– Gadu-Gadu is used more and more often in business to contact customers and internally, inside the companies. Software provided by LIVECHAT Software will let us introduce specialized business communication with Gadu-Gadu protocol – says Krzysztof Szalwa, Board Member at Gadu-Gadu S.A. – We believe Gadu-Gadu will become even more useful in everyday work, business communication will go on with GG numbers, while from the technological point of view, the users will receive professional business software. There are many companies already using GG number along with traditional telephone number or email address – adds Piotr Pokrzywa, Board Member at Gadu-Gadu S.A.
– Joining Naspers Limited, we join Gadu-Gadu and Allegro.pl but also we receive the strong investor, what makes LIVECHAT Software’s position as a business internet communication leader more solid – says Maciej Jarzębowski, CEO at LIVECHAT Software S.A. – Thanks to Gadu-Gadu investment we should be able to offer to our customers better and advanced solutions soon – adds Mariusz Ciepły, CIO at LIVECHAT Software S.A.
Posted by Szymon on January 31, 2008 01:03 PM
The youngest players of Slask Wroclaw play in jerseys with LIVECHAT Software logo.
We hope that our young basketball players will have a successful season!
Posted by Tomasz Czerwinski on January 11, 2008 04:33 PM
We are growing up rapidly. With this growth, our upgrades and maintenance policies grow as well.
We get more stabile and secure.
This week we’re introducing a standard maintenance time window, launching every Saturday night at 9pm to 12pm PST.
To see when this maintenance window starts in a different timezones please visit:
www.timeanddate.com
Posted by Tomasz on December 7, 2007 04:05 PM
Recently, we have published
Salesforce add-on for
LIVECHAT Contact Center. Integration of these two products allows you to store chat trancript in your CRM and add contacts directly from chat window. This is great opportunity to improve your customer service and ease your operators work at the same time.
Here is presentation of integrated products:
You can watch integrated products in action. Simply click here to watch video.
You can download Salesforce add-on from add-ons section.
