LiveChat overtakes phone
as a main customer service tool

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Live Chat for Direct365

We can actively save time and respond faster to customers using LiveChat which helps our teams to build trust and confidence with customers and prospects.

Kristin Hodgkinson Digital Marketing Manager

Live Chat for Nju Mobile

LiveChat is both agent and manager-friendly. It’s very intuitive and all the new improvements make our work much more comfortable.

Anita Patla Team Manager

Live Chat for Orange

We note two-digit conversion rates around 10-11 percent since the beginning of the project.

Sylwia Matusiak Team Manager

Live Chat for Weight Watchers

LiveChat is a powerful tool and we are more than satisfied – we only wish that we had implemented LiveChat a lot earlier.

Warren Cunningham Customer Service Centre Manager

Live Chat for Tier1FX

With our clients being online traders, live chat is their preferred communication method, both in urgent or more deep-discussion matters.

Yana Marinova Back Office & Support Manager

Live Chat for Check-in-London

LiveChat has directly increased lead generation by 26% and improved sales conversions by 17% and is a cornerstone of our customer service offering.

Gavin Pereira Managing Director

Live Chat for ThinkForex

LiveChat is cheaper than some competitors without sacrificing quality and functionality.

Christopher Reynolds Director

Live Chat for Ryland Homes

We wanted to improve our online engagement, provide a timely service for our customers and assist them in finding a new home.

Diane Morrison Vice President of Sales and Marketing

Live Chat for Logical Position

We wanted something that would give us an edge in lead capture over our competitors and LiveChat did just that.

Tony Palazzo VP of Marketing

Live Chat for Bank of American Fork

We find that LiveChat is relatively inexpensive considering what is included in our package.

Joshua Everton VP and eSolutions Manager

Live Chat for BBB Boston

LiveChat was easy to deploy and manage with very little issue on the user end.

Deanna Liberti Vice President of Operations

Live Chat for ActiveCampaign

Our focus has always been our clients and Livechat helps us keep our focus on them.

Jon Maldia Lead Support

Live Chat for Plasticprinters.com

Live chat has allowed us to connect with hundreds of additional potential clients each week.

Nate Johnson Marketing Manager

Live Chat for Recurly

We now handle 70% of our tickets in under two hours, which is an improvement from 40% before LiveChat.

Rachel Pennig Director of Customer Support

Live Chat for Warby Parker

Our customers are often shocked at how easy LiveChat is to use and are thrilled that all questions can be answered almost instantaneously.

Mara Castro Director of Customer Experience

Live Chat for Rushcliff

Implementing LiveChat into our own software has been a roaring success. We didn’t expect to get such great feedback from our clients.

James Austin Support Services Manager

Live Chat for Scottevest

We’ve tried two other live chats and LiveChat is the easiest. Their customer service is better than anyone’s we’ve seen.

Scott Jordan CEO

Live Chat for WebNet Hosting

So far we are very happy with LiveChat and will continue to use it and expand our implementation. It’s imperative to our operation and growth.

PJ Taei Director of Operations

Live Chat for Media Temple

LiveChat is often our main contact point with customers, and it’s been working out great for us.

Shiloh Gealogo Project Manager

Live Chat for Central Desktop

LiveChat is a very seamless product, we never think about it, we just use it.

Mark Fordham Vice President of Services

Live Chat for HomeExchange

We’ve been encouraging people to use live chat, it’s become a really significant marketing tool for us.

Ed Kushins Founder

Live Chat for Fox Rent A Car

LiveChat gave us a good platform that we could integrate into our website with controls we needed to manage our business.

Jacob Kopiczak Marketing Manager

Live Chat for Kajabi

We want to provide humor and be helpful, we definitely want to slide in a joke in our customer service. We mix business with fun.

Travis Rosser & Kenny Rueter Founders

Live Chat for Resume Companion

Having the ability to invite customers to chats has allowed us to really start to understand our customers' needs.

Joe Flanagan Campaign Director

Live Chat for UNF Graduate School

LiveChat allowed us to answer multiple questions quickly and efficiently, taking a slight burden off our e-mail and phone flow.

Chad Learch Director

Live Chat for Depositphotos

We’ve found LiveChat not only the most cost-effective one, but the most feature-reach, scalable customer communication platform.

Anna Zakharchenko Head of Sales Department

Live Chat for Lunarpages

On-site sales increased 15% and leads increased 30%. The ROI of having this feature is definitely positive.

Alfonso Fernandez Marketing Manager

Live Chat for Roku

LiveChat is simple in use and allows for quick implementation.

Vincent Thai Director of Customer Advocacy

Live Chat for IdeaScale

We’ve closed dozens of deals and upgrades right from LiveChat!

John Basile Business Developer

Live Chat for Webitecture

LiveChat creates a 24/7 communication platform between my customers and my business.

Sam Akbari Managing Director

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