Real-life cases of successful businesses.
"We wanted something that would give us an edge in lead capture over our competitors and LiveChat did just that.”
"We find that LiveChat is relatively inexpensive considering what is included in our package.”
“LiveChat was easy to deploy and manage with very little issue on the user end.”
"Our focus has always been our clients and Livechat helps us keep our focus on them."
"Live chat has allowed us to connect with hundreds of additional potential clients each week."
"We now handle 70% of our tickets in under two hours, which is an improvement from 40% before LiveChat."
"Our customers are often shocked at how easy LiveChat is to use and are thrilled that all questions can be answered almost instantaneously."
"Implementing LiveChat into our own software has been a roaring success. We didn’t expect to get such great feedback from our clients."
“We’ve tried two other live chats and LiveChat is the easiest. Their customer service is better than anyone’s we’ve seen.”
“So far we are very happy with LiveChat and will continue to use it and expand our implementation. It’s imperative to our operation and growth.”
“LiveChat is often our main contact point with customers, and it’s been working out great for us.”
“LiveChat is a very seamless product, we never think about it, we just use it."
“LiveChat gave us a good platform that we could integrate into our website with controls we needed to manage our business."
“We’ve been encouraging people to use live chat, it’s become a really significant marketing tool for us."
“We want to provide humor and be helpful, we definitely want to slide in a joke in our customer service. We mix business with fun."
“Having the ability to invite customers to chats has allowed us to really start to understand our customers' needs."
“LiveChat allowed us to answer multiple questions quickly and efficiently, taking a slight burden off our e-mail and phone flow.”
“On-site sales increased 15% and leads increased 30%. The ROI of having this feature is definitely positive.”
“We’ve found LiveChat not only the most cost-effective one, but the most feature-reach, scalable customer communication platform.”
“LiveChat is simple in use and allows for quick implementation.”
“LiveChat creates a 24/7 communication platform between my customers and my business.”
“We’ve closed dozens of deals and upgrades right from LiveChat!”
“It’s great being able to escalate a chat to a ticket right from LiveChat.”