Success stories of our customers

Read about businesses using LiveChat and the way they handle customer service.

1Customer stories

Real-life cases of successful businesses.

Live Chat for Logical Position

Logical Position

"We wanted something that would give us an edge in lead capture over our competitors and LiveChat did just that.”

Live Chat for Bank of AF

Bank of AF

"We find that LiveChat is relatively inexpensive considering what is included in our package.”

Live Chat for BBB Boston

BBB Boston

“LiveChat was easy to deploy and manage with very little issue on the user end.”

Live Chat for ActiveCampaign


"Our focus has always been our clients and Livechat helps us keep our focus on them."

Live Chat for

"Live chat has allowed us to connect with hundreds of additional potential clients each week."

Live Chat for Recurly


"We now handle 70% of our tickets in under two hours, which is an improvement from 40% before LiveChat."

Live Chat for Warby Parker

Warby Parker

"Our customers are often shocked at how easy LiveChat is to use and are thrilled that all questions can be answered almost instantaneously."

Live Chat for Rushcliff


"Implementing LiveChat into our own software has been a roaring success. We didn’t expect to get such great feedback from our clients."

Live Chat for Scottevest


“We’ve tried two other live chats and LiveChat is the easiest. Their customer service is better than anyone’s we’ve seen.”

Live Chat for WebNet Hosting

WebNet Hosting

“So far we are very happy with LiveChat and will continue to use it and expand our implementation. It’s imperative to our operation and growth.”

Live Chat for Media Temple

Media Temple

“LiveChat is often our main contact point with customers, and it’s been working out great for us.”

Live Chat for Central Desktop

Central Desktop

“LiveChat is a very seamless product, we never think about it, we just use it."

Live Chat for Fox Rent A Car

Fox Rent A Car

“LiveChat gave us a good platform that we could integrate into our website with controls we needed to manage our business."

Live Chat for HomeExchange


“We’ve been encouraging people to use live chat, it’s become a really significant marketing tool for us."

Live Chat for Kajabi


“We want to provide humor and be helpful, we definitely want to slide in a joke in our customer service. We mix business with fun."

Live Chat for Resume Companion

Resume Companion

“Having the ability to invite customers to chats has allowed us to really start to understand our customers' needs."

Live Chat for UNF The Graduate School


“LiveChat allowed us to answer multiple questions quickly and efficiently, taking a slight burden off our e-mail and phone flow.”

Live Chat for Lunarpages


“On-site sales increased 15% and leads increased 30%. The ROI of having this feature is definitely positive.”

Live Chat for Depositphotos


“We’ve found LiveChat not only the most cost-effective one, but the most feature-reach, scalable customer communication platform.”

Live Chat for Roku


“LiveChat is simple in use and allows for quick implementation.”

Live Chat for Webitecture


“LiveChat creates a 24/7 communication platform between my customers and my business.”

Live Chat for IdeaScale


“We’ve closed dozens of deals and upgrades right from LiveChat!”

Live Chat for BaseKit


“It’s great being able to escalate a chat to a ticket right from LiveChat.”


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