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White papers and product reports

Below you can find documentation of our products. To download files, simply click on the icon on the side of product you are interested in. To see the white paper, installed Adobe Acrobat Reader is needed.

LIVECHAT Contact Center - live chat solution, insight into website activity, live help and live support to online visitors
Contact Center is a live chat software for website customer service and online support.
Learn more about Contact Center. 		Download white paper of LIVECHAT Contact Center - live chat solution for customer support
Click here to see the document

LIVECHAT Communicator - enterprise instant messenger
Communicator is a secure enterprise instant messenger. It combines different IM protocols and allows to communicate with people using such instant messengers as ICQ and MSN. It also supports LIVECHAT protocol, secured with SSL.
Learn more about Communicator. 		Download white paper of LIVECHAT Communicator - corporate instant messenger
Click here to see the document

LIVECHAT Chat Server
Chat Server allows creating chat rooms on website. All that users need to start chatting is an internet browser with java plugin installed.
Learn more about Chat Server. 		Download white paper of LIVECHAT Chat Server
Click here to see the document