Testimonials
LIVECHAT Software’s customers come from all over the world. Base of our clients include big companies well-recognized in retail, finance, telecommunications, software, travel and automotive industry.
However- at the same time the customization options, usability and affordable price made our solutions popular in a big number of companies from small and medium business sector, offering them communication tools at top-class level.
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“LIVECHAT Contact Center allows us to better communicate with customers and potential customers in real-time. BoardStar.com also utilizes the auto-invite feature as well to let people know we are available to answer any questions they have.”
Camron Cutler, www.boardstar.com |
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“As a website developer we are always looking to improve our clients website. LIVECHAT Contact Center is a perfect solution for those serious about great customer service. Shoppers and visitors to websites want answers to questions NOW. LIVECHAT Contact Center allows them to ask the question and get an immediate response. It’s sort of like walking into a store and there is nobody to answer a question. One of my clients - www.TheCigarStore.com – uses live chat daily. Not only do we see who is on our website in real time. We know the exact link that they clicked to get to our site as well as the current web page they are on. The best tool by far.”
Robert Capielo, www.cpcom.com |
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“I have been using LIVECHAT Contact Center for over a year now. I spent a long time looking for a good live chat solution for my websites and I believe LIVECHAT Contact Center to be one of the best available in terms of features and price. The ability to see who is looking at my websites, their browsing history, referring site and keywords are valuable data to allow me to develop my site and watch my visitor actions. The fact that I can also chat to my customers, either customer initiated or initiated by me, makes LIVECHAT Contact Center a complete and valuable package.”
Dave Holmes, www.dictate.com.au |
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“Komplett has been working with LIVECHAT for some time now and we feel that the implementation of Contact Center in our Customer Service has lead to an improvement of our service level. The program offers extensive functionalities to optimally serve the customer and it is easy to use without losing in functionality. In short: LIVECHAT live up to the expectations and go even further!”
Sabina, www.komplett.com |
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“This live chat has seriously given us the edge on our competition.”
Simon Ramsden, www.binoculars-uk.co.uk |
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“This live chat is great. We have got service as we wanted, and even the customer support team is good while responding.”
Shawn, www.rhombustechnologies.com |
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“The tracking features that LIVECHAT Contact Center provide are amazing and have helped me build a better website. With live chat I know when a potential order is coming in just by viewing what page a user is on and have also been able to refine the content of some of my most popular pages to yield better sales conversions!”
Zachary Bowers, www.creditwatchexpress.com |
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“Fast, reliable and reachable all time. These are some of LIVECHAT Contact Center features. We have tried some other live support softwares. This is the best ever. Thank you LIVECHAT Software!”
Ahmet Kemal Arik, www.garantiserver.com |
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“Your live chat software is great. I can monitor all real-time activity on my screen and watch how viewers search-in with various keywords. This helps me sharpen my message and product offering. The Invite-to-chat function is great too when trying to help a purchaser checkout or simply answer some questions!”
David Helowicz, www.opsmedical.com |