Testimonials
“I have been using LIVECHAT Contact Center for over a year now. I spent a long time looking for a good live chat solution for my websites and I believe LIVECHAT Contact Center to be one of the best available in terms of features and price. The ability to see who is looking at my websites, their browsing history, referring site and keywords are valuable data to allow me to develop my site and watch my visitor actions. The fact that I can also chat to my customers, either customer initiated or initiated by me, makes LIVECHAT Contact Center a complete and valuable package.”
“The tracking features that LIVECHAT Contact Center provide are amazing and have helped me build a better website. With live chat I know when a potential order is coming in just by viewing what page a user is on and have also been able to refine the content of some of my most popular pages to yield better sales conversions!”
“Your live chat software is great. I can monitor all real-time activity on my screen and watch how viewers search-in with various keywords. This helps me sharpen my message and product offering. The Invite-to-chat function is great too when trying to help a purchaser checkout or simply answer some questions!”
“LIVECHAT Contact Center allows us to better communicate with customers and potential customers in real-time. BoardStar.com also utilizes the auto-invite feature as well to let people know we are available to answer any questions they have.”
“We have been using LIVECHAT Contact Center for our customer chats for quite a few years now. The most powerful thing about LIVECHAT Software is the ability of the Support Team to answer our questions with patience and humility. As President of Pegeen.com, a chat program is essential to help our Brides and Moms choose their little girls dresses and therefore it is important that it integrates well with our product and is simple enough for the person to chat with us to use. One of the BEST parts about working with LIVECHAT Software over the years is their willingness to listen to our requests for the things that are “not quite right” for us. Then, before we can say BOO, these technical gurus are working to come up with some pretty dandy features that we knew we needed but never had, ever knew we even wanted but once there, (like our call back scheduler), we wonder “was a person from LIVECHAT Software sitting next to me when I thought this up”? It really is an easy program to use, and when it seems complex, they are always there by your side to train you on the new features without a lot of time involved. Thank you for your latest version!
You guys ROCK!“
“LIVECHAT Contact Center is different because of its amazing customer service and sleek chat interface. LIVECHAT Software employees are willing to go out of their way to help with any problem day or night. This service sets them apart from every other chat service we have tried.”