Frequently Asked Questions
General FAQ
- All the plans presented at your website are monthly ones. Do you offer annual subscriptions? If yes, are there any discounts involved?
- My subscription expired. What do I do to renew it?
- How can I buy additional operators to my existing license?
- Do I get all features with the basic version?
- We have a privacy policy in our company. What version do you recommend for the highest safety and communication confidentiality?
- Do you offer a solution that I could host myself?
- What are the benefits of having your Enterprise version?
- What are the server requirements for Enterprise version?
- How long does it take and how is the Enterprise version implemented?
- What technology is your software developed in?
- Where can we find references from your clients?
- What uptime can you guarantee with your hosted solution?
- What payment options do I have? Do you accept checks?
Live Chat
- We already have a live chat service at our website but we are looking for a cheaper solution. Can you offer us competitive prices?
- How to put live chat button on my website?
- Do I have to put both monitoring code and button code on my website?
- How to change my picture?
- How to change live chat button?
- What is my password?
- What is the desktop sharing add-on?
- What is the Skype add-on?