Remote administration
Alter and modify your implementation through an intuitive and easy to navigate control panel. Modify settings, activate integrations, consult statistics and access chat history – all through the control panel!
You can add any number of operator accounts to your license and when an operator forgets to log out, log him out remotely!
Supervision
Easily jump into conversations to observe your operators in live chat situations. Whisper to them offering pointers or join the conversation if you are dealing with an important customer.
Roles
We have three types of roles available: Owner, Administrators and Operators. Each role has a different task and different set of tools available to complete that task. You can read more on
LiveChat roles in our Knowledge base.