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Getting started
Setting up LiveChat on your website
Which chat window type to use
Why should I set up chat invitations
Application statuses
LiveChat security and data storage
Chat Surveys
LiveChat roles: Owner, Administrators and Operators
Applications
Web, Desktop and Mobile applications
Stay mobile with LiveChat
Setting up notifications for Windows app
Setting up notifications for Mac app
LiveChat in the cloud
iPhone and iPad push notifications for LiveChat
Customization
Eye-catcher makes your chat window stand out
Chat window customization
Customize your chat window with CSS
How to modify chat window language
Integrations
Capture best visitors using Google Analytics
Social media works with LiveChat
Adding LiveChat to Facebook in 5 minutes
SSO login with LiveChat – Zendesk integration
Good practices
Inside offline messages
Staying online creates opportunities
LiveChat for multiple websites
Custom variables configuration
Goals set-up and use
Using canned responses
Improving chat quality
How to have more chats with customers
In-Chat cooperation: transfers and supervision
Dealing with confused or abusive visitors
Frequently Asked Questions
How to start
How to start in 5 minutes?
Where to get the operator application?
What does the service include?
How can I engage customers?
Customization
Is the chat window customizable?
How to modify messages?
Can I lead a client to visit a page?
Integrations
Using LiveChat with Amazon Web Store
Do users need to login with Facebook?
Can I use LiveChat on a mobile device?
Reporting
Statistics and reporting by LiveChat
Chat history storage
How many chats can I handle?
Billing
How do the plans differ?
What is an operator seat?
How to cancel my account?
Is it possible to change ownership?
Are there any discounts?
LiveChat Refund Policy
Settings
How to change chat window type?
How the chats are routed?
Where can I modify my profile?
Are pre-defined responses available?
Offered security protocols
How does LiveChat work after hours?
