Help and support

Materials that will teach you the art of all that is LiveChat.
by Jacob Firuta

Choosing the right plan

LiveChat subscription is plan-based. When you go to the Subscription page you will notice that we have three payment plans available: Solo, Team and Enterprise.

Different plans offer different features. The features available in each plan are closely related to the target size of the live chat implementations.

Availalbe LiveChat plans

One agent operations and small teams will sway towards the Solo and Team plans, while larger companies will choose between Team and Enterprise.

If you are looking for more advanced reporting and statistics, often required in big companies, you might want to try out the Enterprise plan. Smaller companies that don’t need the in-depth information can get all the important features in the Team plan. Finally, small businesses who don’t have more than one agent and don’t need the team-related features can successfully use the Solo plan.

See the full plan comparison for more information.

The price for one online agent seat, i.e. the ability to log in to LiveChat to chat with customers by one agent at one time, is also different for each plan. It starts at $36/month with the Solo plan, goes to $39/month with the Team plan and ends with 59$/month with the Enterprise plan.

You can make the price of your license even lower by subscribing for a longer period of time:
3 months – 5% off
12 months – 15% off