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Materials that will teach you the art of all that is LiveChat.

iPhone and iPad push notifications for LiveChat

Apple introduced their battery life saving, revolutionary notification mechanics in 2008. Instead of being constantly connected to the Internet and pulling data from it, they decided to have mobile devices receive data pushes only when required.

LiveChat makes use of that to make sure you don’t miss any valuable visitors. Now you can have your LiveChat send you a notification when you get a new conversation, new visitor enters your site or there’s a person waiting in a queue.

Be sure to have a WiFi or 3G connection if you want to use our push notifications.

Chats are pushed to a mobile device only if all other LiveChat apps are inactive (they are either turned off or in Away mode). This happens automatically after 15 minutes of being idle, or whenever you change it manually.

Only chats which have not yet have been answered are pushed. It means that when you go away from your desk, only new messages will come in to the mobile. This makes sure your device doesn’t get overloaded with previous chat transcripts.



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Livechat push notification
After pressing the Home button, the application will minimize and all chats will be pushed. This will happen until you log out from the application.