Getting started with LiveChat
Setting up LiveChat on your website is a simple process that doesn’t take long. Follow these guidelines to get it up and running within minutes.
Installation
First, you need to create a LiveChat license.
After that, you will be redirected to our Web based application. Here, you can choose to implement LiveChat yourself or send the instructions to somebody else.
If you choose to implement LiveChat yourself, you will be redirected to a page from which you need to copy our Tracking code.
You need to paste that code right before the ‹/head› tag of your websites.
If you don’t have the time to install the code now, you can get it later from your control panel.
Now, go to your website, to check if everything is working correctly.
If you get a chat invitation it means that you have successfully installed LiveChat on your website. Congrats!
What’s next?
You got a brand new tool that will help you on your quest to perfect customer experience. Mastering that tool is the next step towards that goal. We are here to help you with that!
Our Knowledge base is a rich source of information that will help you create the best service possible. You will learn how to utilize your newly acquired tool to its fullest potential.
You can start with an article that will help you choose one of our applications or an article that will teach you how to get more chats with your customers.
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