LiveChat helps you delight your customers and fuels your sales.

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Connect

12 min read | May 06 |

Tomasz Ziętek

What is Live Chat? Metrics, KPIs, and Best Practices for Effective Implementation

Looking for ways to boost customer satisfaction? Consider adding a live chat option to your website. This powerful tool supports agents and allows them to respond... read more

GrowSell

10 min read | May 06 |

Tomasz Ziętek

Customer Self-Service: Tips, Benefits, and the Future of Customer Service

SEO description: Learn more about the essential customer self-service tools and strategies that will elevate your business's customer experiences.  Happy customers... read more

Support

8 min read | May 05 |

Customer Service Interview Questions You Should Ask When Hiring Agents

What makes a good agent? Is it their previous experience, their references, the way they carry their conversations or certain customer service skills? What customer... read more

Sell

13 min read | Apr 30 |

How to Make the Most of Your Ecommerce Conversion Funnel

Ever wondered how ecommerce businesses turn curious website visitors into loyal customers? That's where the ecommerce conversion funnel steps in. Picture it as your... read more

Grow

15 min read | Apr 24 |

Tomasz Ziętek

Customer Care Explained: Definitions, Benefits, Challenges, and More

In the digital transformation era, live chat service emerges as a crucial tool when exceptional customer care is key to business success. By incorporating live chat, you... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

A Comprehensive Guide to Ecommerce Automation

With time of the essence and customer expectations higher than ever, ecommerce automation has emerged as a game-changer for businesses of all sizes. Whether you're a budding entrepreneur or a seasoned industry player, using automation can unlock untapped potential and propel your... read more

11 minutes
Apr 18, 2024

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