Here’s a prototype app we want to build. It has all the tools you need to stay on top of what’s going on in your LiveChat no matter where you are.
In addition to KPIs like customer satisfaction and achieved sales goals, it lets you monitor chats that require attention as well as track prospective visitors and assign them to your agents. All at a glance and without using up agent seats.
Do you like what you see or have ideas how to make it better? Share your thoughts in the discussion below or chat with us.Go through the prototype Open the prototype now!
Hit to start using the prototype – explore the spots and find out what it can do.