Latest post

The Definition of Good Customer Service

The Definition of Good Customer Service

In Cust. service by Jacob Firuta , August 26, 2016

When reading about good customer service examples, it’s very easy to dismiss them as flukes. Someone raves about amazing customer service they just received? The problem wasn’t probably that difficult to begin with. However, every professional working in the customer service space knows that it’s never that simple. You make your own luck in customer service. If you want to tip the scales in your favor and produce good customer service results, see what skills, attitude and metrics you should follow. READ MORE…

Recently posted

1 2 3 17