Customer retention is both an art and a science. As the market is constantly presenting new opportunities and threats, it is essential for any business to recognize the importance of continuously adapting new strategies to retain customers. Enriching customer experiences can be a great way to foster loyalty, retain customers, and establish influencers. Social media engagement is a greater extent of a customer’s attention and active involvement with your brand. It presents tremendous opportunity to create value for your brand. Adapting few new strategies will help you seize the opportunities and achieve sustainable growth. READ MORE…
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