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How LiveChat Revolutionized OnTheClock Support

How LiveChat Revolutionized OnTheClock Support

In Live chat use cases by Dean Mathews , October 20, 2017

Some time ago, our support team and I were sitting and talking in our office, discussing how to better support our customers. The idea of adding live chat to our website popped out. We thought that adding chat to our website might turn into a better product support and would add a few more signups. But to be honest, at the time, I pretty much disliked the idea. Chat? Seriously? That lame box in the lower right corner? Here's how I changed my mind. READ MORE…

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