Latest post

The Role of a Customer Success Manager in SaaS – LiveChat Team

The Role of a Customer Success Manager in SaaS – LiveChat Team

In Online Sales by Olga Rogacka , November 13, 2018

You may think that being a Customer Success Manager is a piece of cake. A cherry on top even, after years of working in customer service. Is it though? Well, it’s not for me to judge. But I’m here to bring you closer to all the specifics I found out from LiveChat’s Customer Success Managers: Martyna and Jakub. Read about their tasks, tools they use, and how they measure their work. They also share with me what they like best about their job. Is wearing a flying cape in the office one of these things? Read more and find out! READ MORE…

Recently posted

1 2 3 29
Rate us! Rate this chat to help us become better support. +