You may think that being a Customer Success Manager is a piece of cake. A cherry on top even, after years of working in customer service. Is it though? Well, it’s not for me to judge. But I’m here to bring you closer to all the specifics I found out from LiveChat’s Customer Success Managers: Martyna and Jakub. Read about their tasks, tools they use, and how they measure their work. They also share with me what they like best about their job. Is wearing a flying cape in the office one of these things? Read more and find out! READ MORE…
in Best practices by Brandon
in Live chat best practices by Olga
in Communication by Inna
in Social media by Kasia
in Cust. service by Angela
in Online Marketing by Mary
in Online Sales by Olga
in Communication by Brandon
in Online Marketing by Margo
in Inbound marketing by Pauline
in Online Sales by Win
in Business psychology by Shep
Do you like our posts? You might also like our product.
Give LiveChat a go during a free, 30-day trial.