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Aneta Szotek

My articles

LiveChat and HelpDesk Integration: How to Make the Most of the Email Channel

In 2023, email is still the major channel for customer support. That’s a fact. According to a HubSpot study, 62% of customers want to use email to communicate with companies. You know that we’re all about chatting, but we have to admit that email is an important element of any... read more

Aneta Szotek
5 minutes
Jan 29, 2020