Justyna Polaczyk

Justyna Polaczyk

Justyna worked as a business analyst and a journalist before she found her true calling. Now, as a LiveChat content writer, she shares her knowledge about customer service, business psychology, and eCommerce.

She believes that good writing should be like good teaching: based on data, beautified with good storytelling, and seasoned with a sense of humor.

She's the author of "The Survival Guide to Starting a Business in the Online Jungle," a compendium of knowledge on how to build an online business from scratch. She used to be the host of Business Sidekick podcast.

You can find her case studies and articles not only on the LiveChat blog, but also on Capterra, Infusionsoft, Ecwid, Cirrus Insight, Agency Analytics, GetResponse, Brand24 and others.

Want to exchange guest posts? Give her a shout!

Get in touch with me on Twitter: @Ms_Polaczyk

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