LiveChat and Zendesk Helping Online Retailers

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Zendesk integration with LiveChat

Were you ever considering implementing a live chat solution on your site, but never got the opportunity to see it in action? Now, thanks to Zendesk and LiveChat, you have that occasion!

We will host a joint webinar with Zendesk to show you how LiveChat and Zendesk can help online retailers.
This will be a great opportunity for online retailers who want to acquire an additional tool for communication with their clients.

Apart from integration with Zendesk, LiveChat’s own Błażej Szperliński, Support Specialist and Szymon Klimczak, CMO, will discuss and describe the following:

  • Automated chat invitations
  • LiveChat metrics, how to use the data
  • Tag-based canned responses
  • Generating social media followers
  • Mobile apps

Retailers commonly implement LiveChat on their websites in order to lower the number of returns, and to boost revenue by increasing conversion rates thanks to immediate contact. The application automatically tracks down the most valuable prospects browsing the store, and sends them personalized invitations to chat. As a result, shopping cart abandonment level drops, and every one of four chats ends up as successful purchase.

The webinar will take place on 19th of October at 10AM PDT.


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