I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights it has under the aforementioned legal acts, and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at: a.susidko@livechatinc.com. At the same time, I agree to the transfer my personal data by the administrator to affiliated companies and other entities whose services are used by the administrator in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Online Community Specialist

Wrocław, Poland

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Online Community Specialist

MarketingAsset 5 Wrocław

We need someone who will create and expand new sources of valuable traffic to our website by writing copy and engaging with external communities (such as Quora), blogs and forums. Help us target potential customers in need of customer service software!

You will be responsible for:

  • Engaging with external communities and blogs to encourage linking and contribution to the LiveChat website;
  • Creating or reworking existing content that will bring more users to the website;
  • Monitoring our competitors and identifying opportunities to capitalize on underserved content;
  • Building engagement in our Community (https://www.livechatinc.com/community/);
  • Analyzing and interpreting data (i.e. Google Analytics, internal dashboards) to find meaningful signals for building growth of the website traffic.

We’re looking for:

  • A young, ambitious and energetic person with perfect command of the English language;
  • Someone who loves interacting with the community and is happy to step in to help;
  • Some Search Engine Optimization knowledge;
  • Ability to work independently based on analysis and data interpretation (i.e. Google Analytics, internal dashboards);
  • Ability to create or rework existing content that will bring more users to the website;
  • Consistency and a getting-things-done attitude;
  • Constant self-development;
  • Mental stamina capable of handling our poor jokes.

We can offer:

  • Working on product that attracts more than 26k paid customers worldwide (and counting);
  • First-hand knowledge and experience in fields like customer service, online marketing, SaaS business;
  • Solid salary with all government expenses covered;
  • All the equipment, tools or books you will ever need or want;
  • Ability to work with other passionate people on a big-league project;
  • A dedicated spot just for you on our Team page.
apply now
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