I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights it has under the aforementioned legal acts, and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at: a.susidko@livechatinc.com. At the same time, I agree to the transfer my personal data by the administrator to affiliated companies and other entities whose services are used by the administrator in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Product Growth Manager

Wrocław, Poland

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Product Growth Manager

ProductAsset 5 Wrocław

Working on 120k WAU base sounds exciting? It might, especially when tackled from retention, engagement and monetization perspective. Help us increase LiveChat growth, so we hit 1k+ new net customers monthly and $100M ARR, and more. To help you out, you’ll get a full-stack team, 3 different products to bundle LiveChat with, retention & engagement models, so you don’t have to start from the scratch, and experienced team of other Product Managers and CXOs that will challenge your ideas on how to earn more money for LiveChat.

Oh, and just to mention – playing with pricing, packaging and business model is also possible if you have the skills & competencies.

Your skills:

  • You’re focused on delivering value to both the business and customers, not delivering features or process;
  • You’re not scared of taking risks and ditching a part of unsuccessful test or product;
  • You’re doing well with Agile (including managing sprints, organizing JIRA tasks, using scrum’s artifacts and events) and you know how to use them to do the above points;
  • You have proven experience in leading the multidisciplinary product team (inc. communications skills)
  • You have a very good understanding of the SaaS business model as well as the related concepts like churn, retention, ARPU, MRR (proven experience in increasing ARPU is an advantage),
  • Having the basic understanding of technology (e.g. what’s an API) and tech documentation is a nice-to-have;
  • You have proven experience in working with data and analytical tools (e.g. Amplitude), so you can asses whether your work is improving the business metrics or not;
  • You know how to properly conduct an A/B test;
  • You’re thinking about product/business development in terms of funnels, loops, and numbers;
  • You know what net negative churn is, and would love to help us get there.

What we guarantee:

  • Working on a product that attracts more than 27k paid customers and 120k WAU worldwide (and counting);
  • First-hand knowledge and experience in fields like SaaS business development, customer service, online marketing, effective-as-charm SEO;
  • Solid salary with all government expenses covered;
  • All the equipment, tools or books you will ever need or want;
  • Ability to work with other passionate people on a big-league project;
  • A dedicated spot just for you on our Team page.


apply now
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