I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights it has under the aforementioned legal acts, and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at: a.susidko@livechatinc.com. At the same time, I agree to the transfer my personal data by the administrator to affiliated companies and other entities whose services are used by the administrator in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Product Manager

Wrocław, Poland

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Product Manager

ProductAsset 5 Wrocław, Poland

As Product Manager, you’re responsible for identifying business opportunities and creating new solutions that connect businesses with their customers by making this communication easier and more powerful. With over 24,000 businesses and more than 140,000 agents using LiveChat, that’s a lot of stakeholders you’ll need to take care of!

You will work closely with your team and other product teams at LiveChat to make sure we deliver a consistent experience to our customers.

Your skills

  • you’re focused on solving problems, passionate about delivering value for customers and have a strong business sense;
  • you’re leading the team and product process with ease: from ideation to development and maintenance;
  • you’re experienced in agile development: you gather feedback and insight from customers, frame a problem or need, propose a solution for it and deliver it with a team in iterations;
  • you can transfer complex topics and projects into easy-to-understand messages and you have a strong communication skill;
  • tasks like writing user stories, talking with customers, idea research, task prioritization, OKRs, daily standups, feature mockups are a piece of cake for you;
  • you have a good understanding of the SaaS business model as well as the related concepts like churn, retention and so on;
  • you’re not scared of taking risks and ditching a part of unsuccessful test or product;
  • you know how to properly conduct an A/B test;
  • you can articulate a compelling vision for your team and can motivate them to build a world-leading product and you know how to lead your team by example and empower them.

What we guarantee:

  • a skilled and self-organized product team you can lead;
  • a product (or a problem) to take care of;
  • independence and any tool you need to successfully deliver value to the customers;
  • an opportunity to learn and grow in a positive and friendly working environment boosted by mentoring;
  • a place to work in our beautiful office in Wrocław;
  • access to great IT equipment;
  • flexible working hours and awesome people to work with and to learn from.
apply now
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