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I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights it has under the aforementioned legal acts, and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at: a.susidko@livechatinc.com. At the same time, I agree to the transfer my personal data by the administrator to affiliated companies and other entities whose services are used by the administrator in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Social Media Specialist

Wrocław, Poland

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Social Media Specialist

Wrocław

LiveChat is seeking a Social Media Specialist to manage the daily operations of social media marketing. 

 

The perfect candidate will have a lot of experience in creating and promoting content for the major social media channels, which translates into expanding the follower base. The individual we seek will also have a desire to analyze the results and a good understanding of the gathered metrics.

 

 You will be responsible for:

  • Handling the social media profiles of our products (ChatBot, HelpDesk etc.)
  • Engaging customers to share their experience on our Community (https://www.livechatinc.com/community/)
  • Media monitoring 
  • Analyzing and interpreting data (i.e. Google Analytics, internal dashboards) to find meaningful signals for building growth of the website traffic.
  • Creating promo campaigns on Product Hunt, Hacker News, etc. 

 

 We’re looking for:

  • proficiency in English and great communication skills
  • ability to create, manage and execute the social media plan and editorial calendar, including content selection, writing and scheduling posts.
  • natural passion for social media and need for inspiring online communication, sharing knowledge and resources with customers, influencers, and the broader community
  • experience in running successful, engaging communication and growing a network of fans/followers through Facebook fan page, Twitter, LinkedIn, Instagram and other social media profiles
  • ability to be creative, accurate, self-disciplined and resourceful
  • desire for tracking, measuring and analyzing the efficiency of the content and campaign performance
  • ability to handle crisis communication

 

We can offer:

  • Working on product that attracts more than 28k paid customers worldwide (and counting);
  • First-hand knowledge and experience in fields like customer service, online marketing, SaaS business;
  • Solid salary with all government expenses covered;
  • All the equipment, tools or books you will ever need or want;
  • Ability to work with other passionate people on a big-league project;
  • A dedicated spot just for you on our Team page.


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