I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights it has under the aforementioned legal acts, and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at: a.susidko@livechatinc.com. At the same time, I agree to the transfer my personal data by the administrator to affiliated companies and other entities whose services are used by the administrator in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Technical Content Specialist

Wrocław, Poland

Something went wrong, please try again.
Keep in mind the file should be smaller than 5M
and cannot be executable.

Your application has been sent, thanks!

If we are interested in meeting you in person,
we will get in touch.

Back to all

Technical Content Specialist

Wrocław

We’re looking for a Technical Content Specialist with a knack for web technology. You’ll be responsible for educating developers by writing documentation, guides, and tutorials. With your help, developers from all over the world will build new, exciting messaging solutions. Your writing will influence hundreds of skilled engineers, technical leaders, and product owners.

As a technical writer, you’ll be responsible for LiveChat’s API and SDKs and Developers Site. You’ll also take care of Developers Blog and lead our content strategy so LiveChat Platform and Community grow with new partners and developers.

We’re looking for a content specialist who will be responsible for:

  • Curating our technical documentation and developer blog (grammar and style);
  • Creating informational and marketing content for landing pages and the developer blog;
  • Preparing newsletter and email campaigns;
  • Business communication with our clients and partners;
  • Creating and analyzing surveys;
  • Writing case studies with our partners.

What we expect:

  • At least 1 year of experience in a similar position;
  • Professional command of the English language (both written and spoken);
  • The basic knowledge of SEO/SEM;
  • Experience in using Google Analytics or other web analytics tools;
  • Basic knowledge of content marketing techniques and the SaaS business model;
  • Proactivity and getting-things-done attitude;
  • Will to improve your skills and knowledge in a technical field.

What we appreciate:

  • Past experience with email marketing automation tools (MailChimp, Postmark, Autopilot);
  • The ability to web analytics tools (Google Analytics, Amplitude, and others);
  • An interest in technology and technical innovations (IT, AI, customer service).

We can offer:

  • Working together on a product that attracts more than 28k paying customers worldwide (and counting)
  • Ability to work with other passionate people on ambitious projects
  • Solid salary with all government expenses covered
  • All the equipment, tools and books you’ll ever want
  • Multisport – check, Private medical care – check, pizza on Friday – check, parking place – check
  • Dog-friendly environment. Yes, you can take your pup to the office :) 
  • A dedicated spot just for you on our Team Page
apply now
Back to all
Rate us! Rate this chat to help us become better support. +