Running Online Business   Customer Service


Topic Replies Activity
Reviewing agents' performance 4 September 19, 2019
How to smoothly onboard remote agents? 5 October 29, 2018
Community Highlight #4 - GQ Fu 2 June 12, 2019
What are the biggest challenges you face when expanding chat to support other languages? 1 April 22, 2019
Filter Ticket "Auto-Reply" Emails to Customer? 3 April 16, 2019
Customer Service Report 2019 - what would you like to know? 14 February 14, 2019
Sales Quiz 4 January 16, 2019
Share your best customer service story - PRIZE COMPETITION 5 December 17, 2018
LiveChat & ChatBot Case Study 2 December 14, 2018
Community Highlight #1 - Melissa Hannam 1 December 12, 2018
Best ways to get rid of trolls on chat 17 November 23, 2018
What's the funniest comment you've had a visitor leave after a good rating? 8 November 17, 2018
How do you get your customer service ready for Black Friday&Cyber Monday? 1 November 19, 2018
Cocky/Arrogant customers 4 October 26, 2018
Motivating/Incentives for Chat Agents 13 October 24, 2018
LiveChat Hours of Operation 4 September 19, 2018
Post-chat Survey Questions 3 September 13, 2018