Alert the agent of chat Is supervised

Hi all,

Is possibile to create an app in order to show a message to the agent if the chat Is supervised?

Is There a way in order to make a request from the iframe custom widget and get this information?

Thanks.

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Hi @Mario.rossi.546,

I passed the idea to the team working in the Developers Program.

For now, you can create an app that would send a request to the API about a particular chat and display the list of supervisors.

Here’s the documentation: https://developers.livechatinc.com/docs/rest-api/#get-single-chat

Look for this:

I hope this will help.
Cheers,

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