I spend a lot of time tweaking my UK-based company website to make it faster and faster.
Unfortunately, a reoccurring problem that I cannot change myself is that LiveChat assets are:
- Slow to load
- Slow to be interactive (on average adding 6s to my load times)
- LiveChat relies on resources across many domains increasing DNS queries
- Forces loading of Google Fonts that I do not want to use, and when doing so, doesn’t apply the “font-display: swap;” CSS feature
I’ve verified that the poor performance is not unique to me, but also other websites that I know who are based in the UK that use LiveChat too.
Can we do something about this?