I’m curious what others are doing and find successful for LiveChat online hous. What hours does your business have LiveChat online for? When did you decide to extend your hours? How successful was it when you extended your hours? How did you sell the idea of extending the hours to the decision makers?
We currently have our LiveChat online Monday to Friday from 8am to 8pm and Saturdays from 9am to 2pm. I want to extend Saturday hours and/or start Sunday hours but my boss has been resistant to it. I’m wondering if anyone has suggestions or examples of how longer hours was successful for them.