Topic Replies Activity
New Tickets - please share your feedback 16 May 8, 2019
Layout Change - Front End 17 November 22, 2019
[Question from LiveChat team] Which apps do you need? 10 February 3, 2020
Allow account owner and/or admins to delete archive chats 13 November 29, 2019
sendMessage doesn't send messages sometimes to the agent 11 June 28, 2019
Missing scopes Error in Configuration API V3 15 October 30, 2019
Looking for documentation on retrieving a Chat transcript 10 January 22, 2020
First Response Time selection criteria 10 December 27, 2019
Test a new feature: Let your customers view the chat history 1 June 24, 2019
Start a chat anytime - looking for beta testers of offline chat 🚨 5 November 27, 2019
Community redesign 3 July 17, 2019
Reports redesign - Please share your feedback and suggestions 1 June 5, 2019
$25 research invitation for your customers! 1 May 23, 2019
LiveChat Instagram Competition - you can win a MacBook Pro 😎 2 September 13, 2019
Live Webinar - LiveChat in the travel industry 2 June 11, 2019
LiveChat Product Cards for Shopify :fire: 3 September 4, 2019
Tenor GIF keyboard 2 January 7, 2020
HaPPy NeW YeaR 2020 2 December 30, 2019
What are the biggest challenges you face when expanding chat to support other languages? 1 April 22, 2019
Chat Milestones - we are hitting 20,000 chats today! 8 May 13, 2019
LiveChat Update: New Reports Section 8 August 2, 2019
Are you using a Halloween Eye Catcher this year? 4 October 30, 2019
How do you say No to your customers? 3 December 19, 2019
Fix the Google Pagespeed "Ensure text remains visible during webfont load" 9 November 13, 2019
Reviewing agents' performance 4 September 19, 2019
New apps in the Marketplace: Klaus, Calendly, Quick Notes 6 October 10, 2019
Check out our new reports tab in the Agents section! 1 January 15, 2020
Do you use Slack&LiveChat together? We're looking for beta testers for an integration 1 December 19, 2019
News from LiveChat: introducing chat history 3 July 30, 2019
Halloween Discount on ChatBot πŸŽƒ 3 October 31, 2019
Data & discussion. How to engage website visitors to chat? 1 August 12, 2019
Data & discussion. Greetings setup tips 7 August 20, 2019
Telegram integration 1 March 12, 2019
Customer Service Benchmark 🌍 3 October 15, 2019
A new way of messaging in LiveChat: beta testers needed

Hi guys! I’m Ania, and I’m a researcher in LiveChat. Some time ago, we mentioned that we’re working on a new way of messaging in LiveChat. In short: you’ll be able to talk asynchronously with your visitor. Here’s how i…

6 February 21, 2020
Remove starting form or the email/name from starting chat form 3 February 28, 2019
Big update for BigCommerce users 1 May 8, 2019
[Video] How to speed up your communication on chats? 1 March 27, 2019
Tutorials on how the extra options work (Knowledge base, ChatBot, third party integrations etc) 4 May 28, 2019
Request and suggestions 9 November 7, 2019
Analytics for Canned Responses 6 July 4, 2019
Simple Use Example Of Customer API 8 August 26, 2019
Shopify Log In User Verification 9 July 17, 2019
Black Friday Tips and Tricks πŸ’΅ 1 November 21, 2019
Spell check 8 September 27, 2019
Efficiency in the new Agents Performance Report 2 December 27, 2019
LiveChat a Halloween Special - scary stories for Support Heroes! 1 October 31, 2019
Reinitializing chat - JavaScript SDK (React) 6 June 3, 2019
Suggestion - Owner or Admin receive notification of agent accepting chats 5 November 7, 2019
How do I integrate Livechat with angular 7 typescript web application? 4 July 31, 2019