The number one ingredient for great support is a genuine customer-friendly attitude. It’s a must-have to master any other customer service skill.
It is key when figuring out daily puzzles, Sudoku challanges and customer’s hassles. It helps to grasp complex issues and arrive at innovative solutions.
Customer service is a conversation about solving problems. Handled with skill, it can turn irritated customers into most devoted ones.
Do you know what CRM means? Or how many WPM does a Keyboard Octopus type? Take the quiz and brush up on those rusty skills.
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