Customer Service Quiz

Free resource to test and improve support skills.

Take the Quiz

Skills can be trained

You will be looking for certain customer service skills when hiring support professionals.

Strengthen those skills with a free, personalized customer service training.

Start free training or check customer service tips first

Customer care secret sauce

Attitude

The number one ingredient for great support is a genuine customer-friendly attitude. It’s a must-have to master any other customer service skill.

Analytical thinking

It is key when figuring out daily puzzles, Sudoku challanges and customer’s hassles. It helps to grasp complex issues and arrive at innovative solutions.

Communication

Customer service is a conversation about solving problems. Handled with skill, it can turn irritated customers into most devoted ones.

Technical skills

Do you know what CRM means? Or how many WPM does a Keyboard Octopus type? Take the quiz and brush up on those rusty skills.

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