Skills can be trained
You will be looking for certain customer service skills when hiring support professionals.
This quiz is meant to test and strengthen those skills with a personalized customer service training.
Take the quizCustomer care secret sauce
Attitude
The number one ingredient for great support is a genuine customer-friendly attitude. It’s a must-have to master any other customer service skill.
Analytical thinking
It is key when figuring out daily puzzles, Sudoku challanges and customer’s hassles. It helps to grasp complex issues and arrive at innovative solutions.
Communication
Customer service is a conversation about solving problems. Handled with skill, it can turn irritated customers into most devoted ones.
Technical skills
Do you know what CRM means? Or how many WPM does a Keyboard Octopus type? Take the quiz and brush up on those rusty skills.
