Customer Service Software

Easy-to-use software for online customer service

Customer service software from LiveChat has been designed with simplicity in mind. You don’t need any training to start using it to chat with your customers. LiveChat web-based app is really easy to pick up, what makes supporting customers in real-time a breeze.

Customer service software

Customer care set up in 5-minutes

You don’t have to spend hours setting the software up. You can use it for providing amazing customer care within minutes of signing up.

All you need to do to offer customer support using LiveChat is to add a small snippet to the code of your website. It’s even simpler with one of the plugins that LiveChat comes with. Just activate LiveChat plugin in your Content Management System, ecommerce platform or help desk software. Providing customer service has never been easier!

Powerful customer care software features

Powerful customer care features

Despite it’s simplicity, LiveChat’s customer service software offers plenty of powerful features that will help you deliver the best support possible.

LiveChat technology was designed from scratch for online customer service. It fully uses the potential and power of text communication. It also makes chat customer care more efficient than phone and customer support quicker than email.

Offer customer service from your mobile device

You don’t have to be tied to your desktop when offering customer support using LiveChat. Use the mobile version of our customer service software for iOS or Android.

available on the App Store android app on google play

Cloud-based customer service software

Thanks to the cloud nature of our customer support software, you can use it from any place in the world. Simply log in to your account to get access to all of your data and settings.

Powerful customer service software features

Still not convinced? Try our free live chat trial or take the Tour to learn more
about LiveChat.

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.