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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Support
11 min read
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Apr 04
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How to Boost Conversions with Live Chat for Attorneys
Ever find work hours disappear with admin tasks? Notice your website attracting clicks that never grow into leads? Yes, you studied for years to become an attorney, but... read more
Support
15 min read
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Apr 03
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What Is an Ecommerce Live Chat and Why Do You Need One?
Why do you need a live chat for your ecommerce business? Imagine this: You are in a store and looking for a jacket, but you can’t find it. You wonder if they have it in... read more
Sell
12 min read | Apr 03 |
Enhance Your Shopify Sales with the Best Live Chat App
In this day and age, customer service can make or break an online business. That's why live chat has become a superhero for customer engagement and sales conversion. It's... read more
Support
7 min read | Mar 28 |
The Power of Live Chat for Real Estate Companies
Buying a house is one of the most important financial decisions in a person’s life. It’s an expensive, long-term commitment and must be well thought through before making... read more
Support
14 min read | Mar 21 |
How to Set Better Customer Service Goals for Your Support Team
Having clear goals is like having Google Maps on a road trip - it keeps you on track and guides you toward your destination while you focus solely on driving. But why are... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
24 min to watch
Insider #8: The Netflix Effect
6 min to watch
Trending articles
Customer Service Superpowers: How to Keep Customers Coming Back in the Age of Skyrocketing Marketing Costs
The challenge that business owners face today is a familiar one: marketing costs are skyrocketing, and finding new customers is an uphill journey. In such a scenario, customer retention becomes the key to survival and growth – but how do you ensure that customers keep... read more
Grow
20 min read | Mar 19 |
AI-Powered Customer Support: The Future Of Customer Service
Providing an exceptional customer experience is critical for companies to succeed in the current business landscape. And keeping clients is more financially advantageous... read more
Sell
11 min read
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Mar 15
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Average Order Value (AOV): Definition, Formula, and Six Ways to Grow It
Ever feel like you're playing a game of tug-of-war with your profit margins? You're not alone. Challenges like low transaction values, skyrocketing customer acquisition... read more
Support
19 min read | Mar 13 |
Everything You Need to Know about How to Choose Live Chat Software
To run a successful business, you need more than just a high-quality service or collection of products. The key ingredient in the recipe for success is a loyal customer... read more
Sell
10 min read | Mar 01 |
Improve Customer Satisfaction with Live Chat For WooCommerce
Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers... read more
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