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LiveChat Enterprise

Premium product for premium customer service
Enterprise LiveChat Software

Why LiveChat?

We are good at optimizing, improving and perfecting customer service. We’ve been doing it for enterprises in all industries. No matter if it’s ecommerce sales or customer support, we will focus on boosting your results from good to great. We are ready to help you.

Real life results,
no bullshit

Here are some examples of what we helped
to achieve until now:


LiveChat replaced phone
as a main contact method


7/10 customer contacts
are through LiveChat

District 49

70% of tickets handled
in under 2-hours


LiveChat is preferred communication tool in urgent or more deep-discussion matters


Made happy

Customer satisfaction score increased to 99.4%

The Pilot Group

98% customer
satisfaction rate

The Chat Shop

Customers prefer to get real people with real answers


Customers enjoy being able to chat opposed to having to pick up the phone, or wait hours for an email response

online sales

$4.4 million in sales
over 9 months

The Chat Shop

Double-digit chat to sales
conversion from Day 1

Orange Telecom

30% of revenue comes
through LiveChat

Touch Support

Number of enquiries
increased by 50%


Proven product
you can count on

LiveChat is used by over 27,000 businesses from 150 countries, including these Fortune 500 companies:

  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
LiveChat - Concierge onboarding


If you decide to choose us, we’re with you from Day 1. We arrange 1-on-1 sessions to discuss the pain points and needs of your business. Later, we find the solutions together.

We provide constant communication with a dedicated account manager, along with the product training, knowledge and best practices specific to your industry.

Successful implementation is not the finish line, but a start of the journey that will keep improving the online experience of your customers.

Central Desktop’s chat grows with the company

Heavy duty

In 2018 our customers conducted over 437 million chats using LiveChat. Whatever customer service issue you might want to solve, there’s a chance we’ve already tackled it in the past. We’re no rookies, we’re in this business since 2002.

We love facing challenges and are sure about the ultimate success. Solving great number of cases requires a dependable product. LiveChat fits right in and comes with:

  • enterprise-ready and scalable infrastructure,
  • secure and reliable solution in the cloud,
  • 24/7/365 customer support.

Enterprise scale solution

All these companies run their 50-people or larger customer service departments through LiveChat

Over 26,000 companies trusted LiveChat

Five star quality

Hundreds of agents and managers already shared their experience about LiveChat. There must be a good reason why they are raving so much about it!

Customer Service GetRank
Read reviews for LiveChat on GetApp
Read LiveChat reviews on G2 Crowd
Read LiveChat reviews on Capterra


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