LiveChat Enterprise Plus

Premium product for premium customer service
Enterprise LiveChat Software

Why LiveChat?

We are good at optimizing, improving and perfecting customer service. We’ve been doing it for enterprises in all industries. No matter if it’s ecommerce sales or customer support, we will focus on boosting your results from good to great. We are ready to help you.

Real life results,
no bullshit

Here are some examples of what we helped
to achieve until now:

Improved
Customer
Support

LiveChat replaced phone
as a main contact method

MediaTemple

7/10 customer contacts
are through LiveChat

District 49

70% of tickets handled
in under 2-hours

Recurly

LiveChat is preferred communication tool in urgent or more deep-discussion matters

Tier1FX

Made happy
customers

Customer satisfaction score increased to 99.4%

The Pilot Group

98% customer
satisfaction rate

The Chat Shop

Customers love the high street buying experience online

Rare Pink

Customers prefer to get real people with real answers

Scottevest

Customers enjoy being able to chat opposed to having to pick up the phone, or wait hours for an email response

AutoAccessoriesGarage.com

Increased
online sales

$4.4 million in sales
over 9 months

The Chat Shop

Double-digit chat to sales
conversion from Day 1

Orange Telecom

30% of revenue comes
through LiveChat

Touch Support

Number of enquiries
increased by 50%

TripShock

Proven product
you can count on

LiveChat is used by over 21,000 businesses from 140 countries, including these Fortune 500 companies:

  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
  • Asset 1
LiveChat - Concierge onboarding

Concierge
onboarding

If you decide to choose us, we’re with you from Day 1. We arrange 1-on-1 sessions to discuss the pain points and needs of your business. Later, we find the solutions together.

We provide constant communication with a dedicated account manager, along with the product training, knowledge and best practices specific to your industry.

Successful implementation is not the finish line, but a start of the journey that will keep improving the online experience of your customers.

Central Desktop’s chat grows with the company

Heavy duty
product

In 2016 our customers conducted over 135 million chats using LiveChat. Whatever customer service problem you might want to solve, there’s a decent chance we’ve already tackled it in the past. We’re no rookies.

We love facing challenges and are sure about the ultimate success. Solving great number of cases requires a dependable product. LiveChat fits right in and comes with:

  • enterprise-ready and scalable infrastructure,
  • secure and reliable solution in the cloud,
  • 24/7/365 customer support.

Enterprise scale solution

All these companies run their 50+ customer service departments through LiveChat

Over 13,000 companies trusted LiveChat

Five star quality

Hundreds of agents and managers already shared their experience about LiveChat. There must be a good reason why they are raving so much about it!

Customer Service GetRank
Read reviews for LiveChat on GetApp
Read LiveChat reviews on G2 Crowd
Read LiveChat reviews on Capterra

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