Chat OutSource

https://www.chatoutsource.com/

7 0
Your message has been sent! Thank you!

company description

At ChatOutsource, we believe in providing the best service to our clients regardless of how big their business is. Our Live Chat Support service is Affordable and has a Huge Positive Impact on bottom line of our clients. From Engaging and Tracking Visitors to Collecting Feedback and Controlling the Team of Agents; we do our best at everything.

With a team of more than 200 industry specific experienced agents, we deliver live chat support to customers of small, mid and enterprise level clients. Our agents are regarded for their high customer retention and conversion rates.

We maintain a response time of maximum 30 seconds, whereas our agents are available 24 X 7 X 365.

Our success lies in the success of our clients’ businesses. Becoming the strategic partner, we help our clients identify the opportunities in their industry and also support them to explore those opportunities resulting in their accelerated growth.

expertise

Country

United States

agents offer support in

Arabic, English

available agents

51+

Min. Project Value

$59

Hourly Rate

$0.1

social media

Reviews

Callie Hoffmann 12.10.2017
Positive
Looking for more numbers/profit? Chat outsource has to be the most cost effective solution for that. There is no use of aggressive advertising with high budgets to drive traffic to your website if there is partial or no chat support on it. We used to spend more on advertising and less on support but then we found Chat Outsource; their service is excellent and very affordable. Now we advertise strategically but the chat support team grabs every visitor and brings us the maximum conversion it can. In fact our account manager at Chat Outsource keeps finding and suggesting us new ways to stay ahead of the competitors. We were also worried at first that whether they will be able to understand our target market and the business or not, but they were very swift to grasp all the details. We are very happy with Chat Outsource and highly recommend this service to everyone.
Alan Willis 18.09.2017
Positive
The chat service agents of Chat Outsource are extremely effective in getting the customers attention and they guide the customers very well. After getting the services of Chat Outsource, we have seen a definite increase in the conversion ratio of the website. Our website always had good traffic but now we are able to utilize that traffic well as we are generating more potential leads and the revenue is greater than it was before. Also, the options provided by Live Chat Inc. are just perfect for any business, especially the feature that allows us to customize the window to match our company theme and addition of social buttons to improve our social presence.
Ralph Altman 14.09.2017
Positive
Very professional and experienced team. Affordable prices and good results, it would have been expensive if we were managing 24/7 chat on our own. Extremely happy with Chat Outsource and recommend it to everyone who is looking for good chat agents.
Carol 13.09.2017
Positive
Chat Outsource represents my company well. We have been working with them for more than a year. They are very quick and always know what the customer is inquiring about. They also take any sort of feedback very positively. Thanks to Chat Outsource that now we are live 24hrs a day and seven days a week; no matter what happens they are always active. Highly recommended for business growth and customer satisfaction.
Sheryl Thompson 11.09.2017
Positive
They are always available (24/7) for my customers. Their agents are very polite and experienced. Chat Outsource activated agents on our website so quickly that we never felt that we have switched to another company for chat agents. Instead, conversion ratio increased and our current customers are happier than ever before.
Load more reviews ↓

Add Review

Thank you!

Your review is now in moderation. It will be displayed once approved by LiveChat staff.
Positive
Negative

Do you use agents from an outsourcing company and don't have a LiveChat login? Click here...


An error occured, please try again later