Callie Hoffmann 12.10.2017
Looking for more numbers/profit? Chat outsource has to be the most cost effective solution for that. There is no use of aggressive advertising with high budgets to drive traffic to your website if there is partial or no chat support on it. We used to spend more on advertising and less on support but then we found Chat Outsource; their service is excellent and very affordable. Now we advertise strategically but the chat support team grabs every visitor and brings us the maximum conversion it can. In fact our account manager at Chat Outsource keeps finding and suggesting us new ways to stay ahead of the competitors. We were also worried at first that whether they will be able to understand our target market and the business or not, but they were very swift to grasp all the details. We are very happy with Chat Outsource and highly recommend this service to everyone.
Alan Willis 18.09.2017
The chat service agents of Chat Outsource are extremely effective in getting the customers attention and they guide the customers very well. After getting the services of Chat Outsource, we have seen a definite increase in the conversion ratio of the website. Our website always had good traffic but now we are able to utilize that traffic well as we are generating more potential leads and the revenue is greater than it was before. Also, the options provided by Live Chat Inc. are just perfect for any business, especially the feature that allows us to customize the window to match our company theme and addition of social buttons to improve our social presence.
Ralph Altman 14.09.2017
Very professional and experienced team. Affordable prices and good results, it would have been expensive if we were managing 24/7 chat on our own. Extremely happy with Chat Outsource and recommend it to everyone who is looking for good chat agents.
Chat Outsource represents my company well. We have been working with them for more than a year. They are very quick and always know what the customer is inquiring about. They also take any sort of feedback very positively. Thanks to Chat Outsource that now we are live 24hrs a day and seven days a week; no matter what happens they are always active. Highly recommended for business growth and customer satisfaction.
Sheryl Thompson 11.09.2017
They are always available (24/7) for my customers. Their agents are very polite and experienced. Chat Outsource activated agents on our website so quickly that we never felt that we have switched to another company for chat agents. Instead, conversion ratio increased and our current customers are happier than ever before.
Deborah Staples 08.09.2017
Quick and simple on-boarding. Very satisfied with the agents assigned on our website. They treat our customers as they are their own customers. Sales are up and leads are increasing. More importantly, the bounce off ratio has reduced a lot due to continuous support our visitors are getting by Chat Outsource agents.
Erin Lawson 06.09.2017
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Chat Outsource, so far, has been the best chat partner our organization had in years. Their agents are well versed to handle any and every type of customer. Our lead conversion has increased by 3 folds since we have partnered with chat outsource. Moreover, they are truly 24/7 and their response time never exceeds 30 seconds as stated. We are very thankful to chat outsource team. Highly recommended!
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