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Chat OutSource

https://www.chatoutsource.com/

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company description

At ChatOutsource, we believe in providing the best service to our clients regardless of how big their business is. Our Live Chat Support service is Affordable and has a Huge Positive Impact on bottom line of our clients. From Engaging and Tracking Visitors to Collecting Feedback and Controlling the Team of Agents; we do our best at everything.

With a team of more than 200 industry specific experienced agents, we deliver live chat support to customers of small, mid and enterprise level clients. Our agents are regarded for their high customer retention and conversion rates.

We maintain a response time of maximum 30 seconds, whereas our agents are available 24 X 7 X 365.

Our success lies in the success of our clients’ businesses. Becoming the strategic partner, we help our clients identify the opportunities in their industry and also support them to explore those opportunities resulting in their accelerated growth.

expertise

Country

United States

agents offer support in

Arabic, English

available agents

51+

Min. Project Value

$59

Hourly Rate

$0.1

social media

Reviews

Peter Turner 05.03.2018
It has been over a year now since I have outsourced my live chat service to Chat outsource. I'm quite impressed with their overall service especially the amazing responsive time they maintain as well as customer engagement that has generated 3x times of leads from the same website traffic. Hiring live chat agents from Chat outsource have been proved as one of the best business decisions I have taken with increased ROI that everyone wants to achieve.
Linda Crawley 03.03.2018
The Chat Outsource Company has been outstanding in terms of engaging visitors to my website. Their dedicated team of professionals know how to instigate buyers towards our products which not only generate new leads but also convert them to paid customers. I owe majority of our incremental sales to them and they turned out to be a great asset to my company.
Matthew Smith 01.03.2018
I have very recently shifted to the online model for my business, which my son helped me launch. But it had proved difficult to manage the online customers who asked for help and facilitation. As my son feared to lose the traffic on our website, we took Chat Outsource on board to cater to our website’s visitors. Glad to say that it truly was a good decision. Now we are not stressed about how our customers are being served, we put our focus in creating more products that are as per the trends being followed by the masses. Chat Outsource is highly recommended for professional online customer engagement services.
Kimberly Freeman 28.02.2018
With a startup of my own and having to manage everything from order taking to the delivery of packages and all the back-end work regarding my website and my product, left me with little or no time to engage my customers online. This cost me a lot of potential customers. Thanks to Chat Outsource, my energies are now focused at the right places. Chat Outsource manages my customers online, guides them through products, helps them make transactions, and facilitates them at every step, hence making a strong customer-business relation and helping me manage potential customers while I focus my energy on delivering only the best of the services and products to my customers.
Callie Hoffmann 13.10.2017
Looking for more numbers/profit? Chat outsource has to be the most cost effective solution for that. There is no use of aggressive advertising with high budgets to drive traffic to your website if there is partial or no chat support on it. We used to spend more on advertising and less on support but then we found Chat Outsource; their service is excellent and very affordable. Now we advertise strategically but the chat support team grabs every visitor and brings us the maximum conversion it can. In fact our account manager at Chat Outsource keeps finding and suggesting us new ways to stay ahead of the competitors. We were also worried at first that whether they will be able to understand our target market and the business or not, but they were very swift to grasp all the details. We are very happy with Chat Outsource and highly recommend this service to everyone.
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