Connect LiveChat with the tools you already use. LiveChat integrates with dozens of popular third party apps and services.
Make you own bot in seconds without writing a single line of code. ChatBot lets you create a variety of bots that can answer customer questions, automate lead generation, gather feedback, or streamline the buying process.
Create articles with answers to the most popular questions about your product. And let your customers use self-help to solve their cases instantly. KnowledBase includes both a public help center as well as an internal knowledge base for your agents.
HelpDesk is a ticketing system that converts emails into easy-to-manage tickets. It helps you cut down the efforts of your customer service team and make your support communication more friendly.
Grow your newsletter list every time a visitor starts a chat with you using the Mailchimp integration. It adds a newsletter subscription box to your pre-chat survey. This gives you a chance to get a new subscriber each time someone starts a chat.
Connect your LiveChat with Zendesk and create tickets directly from chat. The Zendesk integration will allow you to store LiveChat conversations as tickets and also look up previous ticket history with a particular client during chat.
See how big of an impact LiveChat has on your business using the Google Analytics integration. It allows you to track LiveChat-related events in your Analytics reports. Using these reports, you will be able to see how customers who chatted with you act on your website, how many of them proceeds to checkout and more.
Use your sales data during chats with customers and update contact with just one click. The Salesforce integration helps your sales in two ways: it allows you to look up leads directly in LiveChat and it makes it possible to store customer data from chat in Salesforce.
What an easier way to install LiveChat on your website than using the WordPress integration? In just a couple clicks, you will be able to get the LiveChat plugin for WordPress and upload it without having to manually edit any code.