Make your contacts list stronger than ever, by facilitating LiveChat and amoCRM! With just a few easy steps, you will be able to extend your company's reach, ensuring that no chat visitor will stay unattended!
- Log in to your amoCRM and proceed to the Settings section.
- Next, go to the Integrations section.
- From the list of available integrations, choose LiveChat.
- Copy the chat ends webhook URL, generated by amoCRM.
- Now, go to Webhooks section in your LiveChat Settings. There, click on Add a webhook.
- Choose chat ends as an event.
- In the Data type section, mark the following options:
- Pre-chat survey;
And in the Target URL, paste the Chat Ends URL, taken from amoCRM. To proceed, click on Add a webhook
- To finalize the process, go back to amoCRM and copy the Chat Starts URL and repeat steps
- Now, go back to Webhooks section in your LiveChat Settings and add a new Chat Starts webhook, by repeating steps 5-7.
Done! From now on, every time a visitor will start or finish a chat with you, his data will be transferred over to amoCRM. Use this opportunity to grow your contacts list!