LiveChat subscription is plan-based. When you go to the Subscription page you will notice that we have four payment plans available: Starter, Team, Business and Enterprise.
Different plans offer different features. The features available in each plan are closely related to the target size of the live chat implementations.
Up and coming businesses and trained professionals will sway towards the Starter and Team plans. Full-time customer service teams and departments will choose our Business plan. The biggest companies that require the services of a Key Account Manager will pick the Enterprise plan.
If you are looking for more advanced reporting and statistics, often required in big companies, you might want to try out the Enterprise plan. Smaller companies that don’t need the in-depth information can get all the important features in the Team plan. Finally, small businesses who don’t have more than one agent and don’t need the team-related features can successfully use the Starter plan.
See the full plan comparison for more information.
The price for one agent seat (the number of agents that can be online on your LiveChat at the same time) is also different for each plan: $19 for Starter, $39 for Team, $59 for Business and $149 for Enterprise.