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New to LiveChat? Get to know the basics here

LiveChat basics


LiveChat basics

Learn the basics of working in the LiveChat app. This short tutorial provides a reference point for anyone starting to work with LiveChat.

Set agent status

Read about the basics of LiveChat usage and application statuses. Learn how to use them and make sure you always use correct status for your tasks.


Discover LiveChat's new designLiveChat basicsHelp your team succeedSet agent statusHome section overviewSet up LiveChat on your website and onboard your team—a guide for managers and business owners

Web, destkop, and mobile applications


Configuring LiveChat notifications

Notifications tell you what's currently happening with your chats and visitors. Learn what 5 types of notifications LiveChat has and how to customize them.

Stay mobile with LiveChat

Be always there to respond to your potential customers. Chat via LiveChat mobile apps for Android, iPhone and iPad wherever you are.


Configuring LiveChat notificationsSetting up auto-awayHow to uninstall LiveChat for WindowsStay mobile with LiveChatLiveChat for Mac tutorialWeb, Desktop and Mobile applicationsLiveChat for Windows tutorial

Manage billing, payments, and plans


Managing the Subscription

Learn how to set up, renew or change your subscription in LiveChat.

Choosing the right plan

Choose the best LiveChat plan for your business needs. Check this article and find out which plan will be the most suitable for you company.


Changing the OwnerManaging the SubscriptionChoosing the right planSetting up an invoice for your companyEntropay: pay for LiveChat via bank transferWhat is a seatGetting the correct ZIP code

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