Get additional information on your visitors using the FullContact integration. It gathers valuable data like contact information and places it in the chat window.
- To integrate LiveChat with FullContact, go to the Apps section of your LiveChat account.
- From the list of available apps, choose FullContact and click on Install button to proceed.
- Log in to the Full Contact Developer Portal and click on Generate API Key.
- Now simply follow the instructions provided on your FullContact dashboard and Strong>copy the generated API key.
- Now enter your API key in the integration Settings and click on Save to finalize the integration.
Congrats! From now on, you will be able to get a number of additional information on your visitors during chats!
Visitor information in the chat window
When somebody logs in to your live chat, the FullContact integration will provide a number of information on that visitor in the chat window. The scope of the information may vary from visitor to visitor.