LeadSquared: capture leads straight from chat

Krzysztof Kraus
1 min read
updated: Dec 9, 2019

LeadSquared: capture your leads straight from the chat and don't miss out any of your customers! Use the integration to gain new leads and close more deals by handling both online and offline customers!

  • Installation - learn how to integrate LiveChat with LeadSqaured CRM;
  • Usage - learn how to use your LeadSqaured integration


  1. To integrate LiveChat with LeadSquared, log into your LeadSquared account and go to Apps Marketplace.

Log into your LeadSquared and go to Apps Market

Look for LiveChat and click on Install to continue

Configure your new LiveChat Connector

Click on Save Settings to continue

Copy the generated webhook URL

Add new webhook in LiveChat Webhooks section

Choose chat starts as an event

Add Webhook URL and finalize the process

Done! Now your LiveChat is linked with LeadSqaured CRM.


Using your LeadSquared integration is simple. After the integration is linked with your LiveChat, the process of adding new leads is fully automatic. Every time you will finish a chat or your customer will create a ticket, a new record will be added to your LeadSquared account.

The leads stored in your LeadSquared CRM will include information like:

  • data provided in the pre-chat survey;
  • data provided in the ticket form;
  • and the transcript of your chat.

LeadSquared: capture your leads straight from the chat

Hopefully, you have found this article helpful but if you have any additional questions, feel free to start a chat with us - we are available 24/7/365!

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