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Squarespace: Let Creativity Enhance Your Business

Wojciech Guminski
3 min read
updated: Mar 13, 2023

Connect Squarespace with LiveChat to upgrade your online store with a chat widget designed with passion. Communicate with visitors on channels like Messenger, Whatsapp, SMS, and email. Benefit from a suite of ecommerce tools and reach your business goals with ease.

InstallationLink icon

To install LiveChat on your Squarespace website:

1
Log into your Squarespace account and choose the website to which you want to add LiveChat.
2
Select Settings.
3
Select Extensions.
4
Search for LiveChat.
5
Select Connect.
6
Select the website you want to install LiveChat on.
7
Select Allow to proceed.
8
Create a LiveChat account or log in with existing credentials.
9
Select the website you want to display the chat on.
10
Toggle Chat Enabled to finish the installation.

That’s it! From now on, a chat window will show up on your website!

If you wish to install the chat on multiple Squarespace websites, follow the same installation steps for each of your sites.
If you wish to install the chat on multiple Squarespace websites, follow the same installation steps for each of your sites.

Customer InsightsLink icon

Cart ViewLink icon

A detailed cart view lets you see what your customers bring in their carts to your chat line. The cart is updated automatically and instantly whenever customers add or remove their cart contents. This way, you can manage your conversations efficiently and power up sales with live data.

In order for the cart view to update its contents, your customers will have to either reload the page they are currently browsing or go to any other page on your website. Such action will reload the integration script which will, in turn, resend the updated cart content to the LiveChat app.
In order for the cart view to update its contents, your customers will have to either reload the page they are currently browsing or go to any other page on your website. Such action will reload the integration script which will, in turn, resend the updated cart content to the LiveChat app.

Insights display:Link icon

  • Shop items selected by a customer and their variants
  • Number of selected items
  • Individual and total price

Squarespace Cart in LiveChat

You’ll find the cart information in every active chat on the right-hand Details panel. Select the Squarespace icon to expand the detailed cart view.

Squarspace Icon

Selecting an item from the customer’s cart will immediately take you to the product page on your website. Getting more product details, related offers, or checking what caught the eye of your client have never been easier! This quick transition will benefit you and your customers with finger-snap service!

Branch outLink icon

LiveChat integrates with customers’ favorite platforms. Social media, messengers, video chats, SMS, email, newsletter platforms, and web builders. You name it, we have it. Take advantage of all the channels your audience loves. Visit the LiveChat Marketplace and become accessible.

Overwhelmed by the number of integrations? No worries! Check out our recommendations first. See which plugins are favorites among our customers!
Overwhelmed by the number of integrations? No worries! Check out our recommendations first. See which plugins are favorites among our customers!

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