TalkDesk Integration

by Talkdesk

Keep communication with customers and contact information in one place.

About

What is TalkDesk?

Talkdesk is the browser-based contact center solution that helps businesses around the world build stronger customer relationships. It gives a 360-degree view of a contact so that you can have more personalized conversations with customers and prospects. With Talkdesk, you can automate workflows, check live reports, and set up skills-based routing. It also provides you tools to make data-driven decisions. Talkdesk offers seamless integrations with tools such as Salesforce, Zendesk, Slack, Desk.com, and others.

Benefits

What benefits does TalkDesk Integration provide?

"Know everything about the customer "

Using LiveChat and TalkDesk together makes it easy to manage all of your customer requests and follow-up activities from one place.

Deliver a more personalized customer experience

Synchronize visitor and chat information between both systems automatically to provide better support to customers, without switching tools.

"Boost your operators productivity "

View chat transcripts, offline messages and visitor details from LiveChat directly from the Talkdesk interface.

Features

Features of TalkDesk Integration

Enrich your call center with a chat!

With LiveChat for TalkDesk you can enrich your Call Center with a chat – give your customers the opportunity to contact you however they want. Because choice matters!

Easy installation

When integrating LiveChat with TalkDesk you can use a professional step-by-step tutorial, guiding you through the entire process of integration. What's more, the tutorial provides you with a handful of advices and tips&tricks, making it one of the most complete guides out there."

Support

Do you have a question?

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