Interested in what your visitors are looking at your store? No problem. Our Median integration enables you to chat with your website visitors and CoBrowse with them at the same time. You can understand your customers’ interests, easily define problems they are experiencing on your website, solve their issues and help them complete the checkout process.
Median CoBrowse is a simple tool that lets you see what your customers are browsing. The solution supports all mobile devices and works in real-time so you can quickly understand your customers' context and address their issues.
What’s more, the solution doesn’t save and gather screen sharing data as well as hides all sensitive information such as credit card details. Thanks to it, you can be sure that clients’ data won’t leave their browsers.
All in all, Median helps to diagnose and solve clients problems much faster, and in effect, boosts customer satisfaction.