Integration with Freshdesk
With this integration, you can automatically forward and convert your chat transcript and support emails to tickets in Freshdesk. After that, you can manage all your follow-up activities from within your Freshdesk account.
More LiveChat integrations
Place LiveChat on your ProProfs Knowledgebase site and let the users of your knowledge base contact you.
Integrate Zendesk with LiveChat to create tickets directly from chat. The integration also allows you to look up tickets cases in LiveChat.