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Resources that will teach you everything about LiveChat.
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Most Read
Frequently Asked Questions
Getting the correct ZIP code
Customize the chat window with CSS
Setting up LiveChat on website
Magento: adding LiveChat to your site
Chat button guide
Facebook: chat with your fans
Stay mobile with LiveChat
Tickets in LiveChat
Google Analytics: storing LiveChat data
Direct chat link
Which chat window type to use
Chat Surveys
Why I should set up chat greetings
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Getting started
Forwarding emails to tickets
Setting up LiveChat on website
How to: LiveChat basics
Agent’s Handbook
Shortcuts in LiveChat
Managing the Subscription
Which chat window type to use
Configuring LiveChat notifications
Logging in with Google account
Canned responses in LiveChat
Trusted domains
Roles: Owner, Administrators and Agents
How to: Chat window
Tips for beginners
How to get chat transcripts
LiveChat security and data storage
Making the most of your online time
Understanding chat routing
Search tool in LiveChat
Why I should set up chat greetings
Managing agent accounts
Application statuses
Using transfers and supervision
Configuring the work scheduler
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Applications
Web, Desktop and Mobile applications
LiveChat for Windows tutorial
Stay mobile with LiveChat
How to: LiveChat basics
Sharing files over LiveChat
LiveChat for Mac tutorial
Configuring LiveChat notifications
iPhone and iPad push notifications
LiveChat in the cloud
Chat inactivity: how it works
Setting up auto-away
How to: Monitoring window
How to uninstall LiveChat for Mac
How to uninstall LiveChat for Windows
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Customization
Customize the chat window with CSS
Chat button guide
LiveChat for multiple websites
More chats with the Eye-catcher
Chat window customization
Which chat window type to use
Modifying chat window language
Chat Surveys
Chat inactivity: how it works
No chat window on your mobile website
URL rules: route chats to selected groups
Why I should set up chat greetings
Queue configuration
Dividing live chat by group
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Billing
Getting the correct ZIP code
Entropay: pay for LiveChat via bank transfer
Changing the Owner
Setting up a subscription
What is a seat
Managing the Subscription
Choosing the right plan
Setting up an invoice for your company
Modifying your subscription
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Good practices
Introduction to LiveChat’s API
Diagnosing Network Problems with LiveChat
OpenGraph in LiveChat
LiveChat Dashboard
The mighty URL shortener
Is LiveChat slowing my website?
LiveChat for multiple websites
Tagging chats and tickets
Shortcuts in LiveChat
Tickets in LiveChat
Improving chat quality
Logging in with 2-step Verification
Direct chat link
Custom variables configuration
How to: Chat window
Setting up SSO as your login method
Getting more chats
No ticket form after work hours
Making the most of your online time
Understanding chat routing
Goals set-up and use
Dividing live chat by group
Dealing with confused or abusive visitors
Canned responses for departments
Using transfers and supervision
Configuring the work scheduler
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Reports
Chat reports
Reporting options in LiveChat
Queue reports
Staffing prediction
First & average response time
Goals report
Advanced reports functions
Incoming tickets reports
Ticket response & resolution times
Agent activity
Last 7 days report
Ticket ratings
Ticket satisfaction report
Chat survey reports
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Integrations
Guide to LiveChat integrations
Getting LiveChat notifications on Slack
Salesforce integration – installation
Salesforce integration – usage
Salesforce integration – configuration
Google Contacts integration for Online Businesses
Google Tasks integration – don’t forget about your customers’ queries
Magentrix Integration for your Social Intranet
OpenGraph in LiveChat
GetResponse: get new subscribers from your pre-chat
LiveChat Dashboard
PlayVox: measure the quality of your chats!
Woocommerce: add LiveChat to your store
Elevio: add LiveChat to your Knowledge Base!
ProjectManager: Track the success rate of your chats!
Gold-Vision: create new CRM records from LiveChat
Stratifyd: analyze data from LiveChat
Mailigen: add new contacts straight from your chats!
Jira: integrate LiveChat with your software development tool
Constant Contact: gain new subscribers!
Instapage: add LiveChat to your Landing Page!
Integrate LiveChat with Webflow
HubSpot: view your Contacts in LiveChat
Facebook Pixel: track LiveChat data
Integrate LiveChat with your LemonStand store
LeadSquared: capture leads straight from the chat
OpenCart: add LiveChat to your store
IRIS CRM: Chat with your online merchants
PinnacleCart: add live chat to your ecommerce store
Unbounce: live chat for Unbounce landing pages
SITE123: add live chat to SITE123
Landingi: Add live chat to your Landingi page
Facebook: chat with your fans
Magento: adding LiveChat to your site
Zendesk integration: creating tickets in chat window
Google Tag Manager: add chat to your sites
HelpIQ: LiveChat on documentation site
Google AdWords: tracking chat conversions
WordPress: LiveChat on your website
Google Analytics: storing LiveChat data
Using Google Docs to archive chats
Salesforce: adding contacts from chat
amoCRM: adding new contacts via chat
Twitter: Notifications as tickets in LiveChat
Pipedrive integration
Trello integration
HipChat integration
Capsule CRM integration
Twilio integration
Todoist integration
Shopify: LiveChat in your store
Kissmetrics: Log live chat data
Infusionsoft: add transcripts to contacts
Passing contacts to Autopilot
Podio integration
Close.io integration
Base CRM integration
Jira integration
Spark Pay: chatting with online clients
Benchmark integration
LiveChat for Blogspot
Evernote integration
HubSpot: Gathering contact data
Magento 2: Adding LiveChat to your online shop
Asana integration
Zoho CRM integration
Toggl integration
WHMCS: placing LiveChat on your site
1&1: adding LiveChat to your page
Infusionsoft: Storing contact information
Mixpanel: Record LiveChat events
Weebly integration tutorial
Basecamp integration
GoDaddy integration
Wix Integration Tutorial
FreshBooks: Create invoices from chat
Ecwid: Chat with your online shoppers
Wunderlist integration
OSI Affiliate Software: Chat with partners
Desk.com: adding tickets from chat
LogMeIn: Screen-sharing during chat
Join.me: share your visitor’s screen
Woopra: Gathering LiveChat-related data
Adobe Business Catalyst: Integration guide
SugarCRM: adding visitors as new leads
Google+: Get +1s from chat
Twitter: Get more followers from chats
Nutshell: Customer data in LiveChat
Microsoft Dynamics CRM: Integration guide
Github integration
Zendesk: placing chat in Helpcenter
MailChimp: gain new leads from chat
Adding LiveChat to your ProProfs page
Dropbox: sending files through chat
ActiveCampaign: gain new subscribers
Facebook: ‘Like’ button in chat window
Drupal: LiveChat on your webpage
Facebook Connect integration
Zapier: linking other services to LiveChat
3dcart: LiveChat in your online store
TeamViewer integration
Highrise: storing chat visitor information
Volusion: adding chat to your online store
Zen Cart: chat with your store clients
Bigcommerce: chat with store customers
Zendesk: SSO Login with LiveChat
Social media integrations
ekmPowershop: LiveChat in your store
X-Cart: chat with online shoppers
Segment: live chat in your store or app
iContact: more leads through chat
FullContact: more information about visitors
Campaign Monitor: more subscribers from chat
CoreCommerce: chat function in your store
Joomla!: use LiveChat in your store
Prestashop: chat with customers via LiveChat
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