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GetResponse: get new subscribers from your pre-chat

by Krzysztof Kraus

Use GetResponse to gain new subscribers during a pre-chat survey and broaden the reach of your Email Campaigns! All of that with the use of simple LiveChat-GetResponse integration.


Follow the steps below to integrate LiveChat with GetResponse:

  1. Go to the GetResponse integration page and click on Install app button.
Installing GetResponse integration
  1. You will be taken to the Settings > Apps > Integrations section of LiveChat, with GetResponse app settings.
Keep this browser tab open when following next steps – it’ll be easier for you to provide required data.
GetResponse settings in LiveChat
  1. Log in to your GetResponse account and get the name of the existing campaign that you would like to integrate with LiveChat or create a new campaign.
  1. To get the name of your campaign or create a new one, log into your GetResponse dashboard. Click on Your current campaign drop-down menu. There, you will find the list of your campaigns and you will be able to create a new one, by clicking on Create campaign.
Creating New Campaign in GetResponse
  1. On the next screen, choose a name for your new campaign and click on Add Campaign button.
Adding New Campaign to GetResponse
  1. Now, add the campaign’s name to GetResponse app settings in LiveChat.
Adding campaign name to GetResponse app settings
  1. It is time to get your GetResponse API key. Hover your mouse over My account menu in the top right section of GetResponse and click on Integrations.
GetResponse integrations section
  1. Next, click on the API & OAuth.
GetResponse API & OAuth section
  1. Acquire your GetResponse API key by clicking on the copy button.
Acquiring GetResponse API key
  1. Now, go back to GetResponse app in LiveChat and paste your GetResponse API key. Then click on Save changes.
Providing GetResponse API key and saving changes

From now on, your GetResponse is integrated with LiveChat! To finalize the process, add E-mail with confirmation button to your pre-chat survey.

Finalizing the process

To start using the integration, go to Settings > Chat window > Pre-chat survey section and add E-mail with confirmation button.

Adding E-mail with confirmation field to LiveChat

Done! Now LiveChat is integrated with your GetResponse and you can start expanding your subscribers’ list! Hopefully, you have found this article helpful but if you have any additional questions, feel free to start a chat with us – we are available 24/7/365!

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